fb-pixel

1300 565 610

Google PartnerDigital Marketing Associate

1300 565 610

Group-39972

How to Respond to Google My Business Reviews

Xugar Blog
Sagar Sethi Entrepreneur
Sagar Sethi
05/12/2022
SPREAD THE LOVE!

So you’ve got some reviews on your Google My Business now, but how are you supposed to respond to them? Well you’re in luck! I’ll be covering exactly that in this article.

Step 1: Log into your google my business account

Head over to business.google.com and enter your login details. If you have an agency managing your GMB they will have the email and password for the account.

Step 2: click on “reviews” in the left sidebar

Once you’re logged in, you’ll see your listing’s Home Page. Head over to the left sidebar and click on the tab labelled ‘Reviews’. If you have multiple listings, you’ll see them listed in order, and the reviews tab will be called ‘Manage reviews’.

You can also see and respond to listings on the homepage under the section labelled ‘Latest Reviews’.

xugar

Step 3: Reply to Reviews

On the ‘Reviews’ tab you’ll be faced with a list of all the reviews on all your listings, in order of newest to oldest. You can click on ‘Reply’ to start writing your review. Then, simply click ‘Post reply’ to send your review out into the world!

Once you start replying to reviews, you can choose to view only the reviews you have replied to or the ones you haven’t on a single GMB listing. This makes it really easy to go through new reviews and reply one by one.

Step 4: Job Finished!

That’s it! You’ve replied to your reviews! If you’re not sure what to write, it’s best to start with a thank you, and include their name in your response. Keep it simple, but make it feel personal, and visitors to your GMB will see you’re a business that cares about its customers.

For more great articles, tutorials and guides like this, check out the rest of the Xugar blog!

in addition we highly recommend our popular SEO Melbourne Service

MORE ARTICLES FROM SAGAR

[psac_post_carousel slide_show="3" dots="true" arrows="false" autoplay="false" autoplay_interval="3000" speed="800" design="design-2" show_category="false" show_author="false" show_date="false" show_read_more="false"]

SCALE YOUR BUSINESS & DOMINATE YOUR INDUSTRY!

Logo Agency
arrow

We promise not to send you spam and keep your data safe!

arrow

We promise not to send you spam and keep your data safe!

arrow

We promise not to send you spam and keep your data safe!

arrow

We promise not to send you spam and keep your data safe!

Top Arrow
We still promise not to send you spam and keep your data safe!
Sagar Sethi

Leave a Reply

Your email address will not be published. Required fields are marked *